I'm administrator for a small set of Contribute clients
(about 20). A new client, who has just installed Contribute 4.0,
keeps getting an error message when he tries to double click the
connection key I'm emailing him: "The connection key you're trying
to import is corrupt. Please contact your administrator for
assistance."
I'm using Contribute 3.0 at this point. I have successfully sent a key to another new client also using 4.0, so that doesn't seem to be the problem. Does this error pop up due to firewall or other problems at my client's end? I've sent him multiple connection keys so I doubt the key is actually corrupt. Help!
I'm using Contribute 3.0 at this point. I have successfully sent a key to another new client also using 4.0, so that doesn't seem to be the problem. Does this error pop up due to firewall or other problems at my client's end? I've sent him multiple connection keys so I doubt the key is actually corrupt. Help!
