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connection key in Adobe Contribute CS3

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I'm trying to create a connection key for a client of mine that has AC CS4 installed on their machine -

 

When I go to generate the connection key, I get an error message stating "Contribute could not connect because the server is down or not accepting connections, Please contact your Administrator". This error message also appears when I try to edit a page inside of Contribute.

 

I host with Godaddy, and they can't figure out what is wrong - they suggested I contact Adobe -


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