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Cannot publish 1 page in CS4. Other pages including index.html ok. Error message results.

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After many months of no difficulty, I suddenly cannot publish changes to one of my pages (all others work) without getting the error message 'Another instance of Contribute is doing a workflow operation. Do you want to break the workflow and continue.....?' Whether I say yes or no and follow the prompts, it doesn't work. One way lets me exit, the other locks up my computer and I have to 'end task' to get control back. I hoped that the answer to the 'cannot publish index page' thread would help, but I didn't understand because most of this stuff is over my head. The only thing unusual I can dectect is the page name has an # sign after html as in 'name.html#tuition.' The word tuition refers to a pointer on the page. When I switch to edit mode, an asteric * appears after 'html' on the page name. I do not see that on any other page when I edit. I have CS4 version 5. Can anyone help? I don't know how many people there are in India, but I talked to half of them in a 2.5 hour 'session' in which I was transferred in a least 3 complete loops to every department and passing 'go' 3 times before some techie finally said I should email my question in and will get a reply within 3 days. Yeah, right. Worst tech support experience I have had in 10 years.


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