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Users Cannot Connect via Network Drive Whilst Others Can

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Using DWC 3.11 on Win XP.

Have set up several users all teh same and most work whilst a few can't connect..

The set up is....

Everyone accesses the server via a mapped network drive (no ftp access), all using the same drive letter 'W'.

About 4 users, who can see the drive and folders in windows OK but cannot connect in Contribute, eithe manulaly or via a pre-configured Connection Key.

Have tried all sorts, including using UNC paths, disbling firewalls, anti-virus software etc.

When I try and do a manual connection using the Wizard it browses to teh URL OK.
It lets me browse to the mapped drive root ('W:\'), but after clicking 'Next' it says it cannot verify the connection and reports it as 'W:/...Note the forward slash instead of the back slash.

I have successfully set up other connections, i.e. our test sive which also uses mapped drives so I don't think it's the software.
I'm convinced it's something to do with the mapped W drive.

Any ideas why some people can connect and some people can't?

Many Thanks

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