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Contribute missing Paypal translator

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I have a client that is trying to connect to their website using the Connection key that I sent them. They can see their website in Contribute but when they try to edit the pages they get this error:

CONTRIBUTE The following translators were not loaded due to errors: PayPal Trans.htm: Has configuration information that is invalid.


Do you have any idea of how to fix the configuration??

Thanks!
Cheryl

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